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People who use our products and follow the instructions rarely experience discomfort or tooth sensitivity. However, if sensitivity or discomfort does occur, we suggest with waiting 24 hours before using the products again and using less whitening gel. For those that do have tooth sensitivity and discomfort, please note that it is only temporary and does not require medical treatment.

Teeth whitening is not permanent.  Results will last anywhere between 1 month and 1 year depending on your diet and/or consumption of drinks like alcohol and coffee.  We recommend repeating your teeth whitening routine every few months to maintain consistent results.

Yes, teeth whitening is 100% safe. When conducted properly, teeth whitening is an effective way to remove stains from your teeth and enhance your smile. In general, the most well-known side effects of teeth whitening include tooth sensitivity or gum irritation, which only lasts for a short period of time in certain individuals. We always recommend consulting with your dentist or healthcare provider to determine if teeth whitening is right for you.

Our products are not recommended for children under 13 years of age or women who are pregnant or nursing. We also do not recommend our products for people with braces or allergies to peroxide. If you are unsure if Teeth Whitening is right for you, we advise consulting with a dentist or healthcare professional prior to using the SmileBright teeth whitening system. 

Exact instructions for each product are provided on the product page and come with your purchase. We recommend using 2-3 times per week for best results. It's also important to take care of your teeth and to avoid staining foods such as coffee, tea, wine and soda when possible.

We recommend waiting at least 1 hour before consuming food or beverages. After whitening, your teeth will become more porous, making them easier to stain. It is best to whiten your teeth before bed or after meals with long gaps in between.

Our products contain 35% Carbamide Peroxide. Carbamide Peroxide is a whitening agent used to whiten the teeth, which breaks down into hydrogen peroxide. All of our ingredients are safe for use, gentle and effective.

• Carbamide Peroxide - Active whitening ingredient

• Glycerol - Allows for the whitening product to reach the stains below the surface of the tooth.

• Propylene Glycol - Helps reduces moisture loss in product

• Deionized Water - Liquid base

• Carbomer - Teeth whitening agent that works with an oxidizing effect, unlocking your teeth’s whitest color

• Carboxymethyl -  Thickener to increase the viscosity of the product

• Poly Vinylpyrrolidone - Used to block tooth enamel from developing stains

• Menthol - Mint flavoring

• Sodium Hydroxide - Helps acheive a neutral pH 

SmileBright delivers the best of in-office dentist teeth whitening without the high cost or discomfort. The system uses a hands-free LED whitening device combined with our dental-grade teeth whitening gel to wipe away stains caused by coffee, wine,  smoking and more, allowing you to whiten your teeth at home or on-the-go.

1. Gently brush teeth with toothpaste
2. Take both batteries out of the LED Light, remove plastic and reinsert the batteries with the writing side facing up
3. Attach the mouth tray to the led light
4. Twist top off gel syringe and apply 1/4 of the gel to the top and 1/4 to the bottom of the mouth tray
5. Put it in your mouth and turn the light on
6. Wait for light to turn off after 10 minutes
7. Rinse mouth out with warm water
8. Smile!

We recommend waiting until your braces are removed before starting out with our Teeth Whitening Kit. 

Our mouth tray is made of silicon, so it's super flexible to fit to any mouth shape or size!

Our whitening gel is good for 1 year from purchase date. We cannot guarantee the effectiveness of the gel after 1 year. Store all gel and products in a cool, dry place. If necessary, the whitening gel may be refrigerated.

Our products are safe for caps, crowns and veneers, but will not necessarily whiten these dental restorations. We also do not recommend using our products on dental braces as whitening can be uneven, messy and uncomfortable.

Simply remove the plastic tab from under the batteries. Reinsert the batteries with the writing facing up and turn on.

We recommend consulting with your Dentist prior to using SmileBright regarding any concerns you may have. A full a list of our ingredients are listed on the product.

Yes! Our teeth whitening kit is still tailored for teeth of all shapes and sizes.

For hygiene reasons we recommend keeping your SmileBright LED light, Gels & mouth tray all to yourself. 

If you are experiencing difficulties removing the batteries from the back of the LED Light, firmly tap it in the palm of your hand to dislodge them.

A build up of excess saliva while using our products isn't anything to cause concern and won't affect the outcome of the whitening process at all. If you do find that the build up of saliva is becoming too much during your applications, simply spit any excess into the sink.

We recommend consulting with your Doctor prior to using SmileBright regarding any health concerns you may have. The full list of ingredients are listed in our FAQ.

Our Teeth Whitening Kit is recommended for ages 13 years and up. If you are under the age of 18 we recommend getting parental consent before purchasing any SmileBright products online.

Additions, changes and cancellations to your order can be made at any time prior to shipment. If you need to make a change, addition or cancel your order, please contact support as soon as possible. If the item has already shipped, we won't be able to cancel the order or make a change until you receive the item. In that case, you will have to file a return to get a refund or change your order.

Once your product has shipped, you will receive an email with a tracking number to track your package.

All orders are shipped within 24 hours of ordering on Monday - Friday.  

Shipping time varies by location.  Please allow up to 6-12 Days for your order to arrive.  Occasionally orders can be delayed a few days at customs.  Please refer to your tracking number for up-to-date order status.

We provide a 30-Day Money-Back Guarantee. Please see our Return Policy for more details. 

We are so sure you'll love our Teeth Whitening Kit that we offer a 100% money back guarantee if things don't work out. We guarantee that your teeth will improve by a minimum of 2 shades whiter after using the kit daily, for at least 7 days. In the unlikely event that you find this is not the case with your SmileBright experience please see below.

To qualify for our money back guarantee simply follow the instructions below:

1. Take a photo of your teeth before using our Teeth Whitening Kit
2. Take a photo of your teeth after completion of The Kit, along with a photo of the used product (showing each Gel, used)
3. Email our customer experience team (contact@trysmilebright.com) with the above and name your email MONEY BACK GUARANTEE
4. Your application will be processed within 5 days of submission

Please remember to submit your application within 30 days of receiving the product/s and that the photos have valid date and time stamps. Without this we can not honor the guarantee.